Product 
  Development 
  Demonstration 
  University of Melbourne 
  Technical 

Indico


Indico Solutions offer a workers compensation specific evidence based decision support system, Indico. Indico has been designed specifically so as to facilitate integration into the existing workflows of claims adjustors and case managers. This is achieved through our technology platform and our database structures, developed from extensive analysis of both evidence based practice and the demands of claims adjustors and case managers in the workers compensation environment. We provide an overview of some of the features of Indico, our development methodology and screen shots of key functionality of Indico.


The essential features of the product are:

  • Highly structured content.
  • A knowledge engineered delivery system
  • Content supported by the medical literature.
  • Information delivered in a user-friendly format for end users.
  • Decision rules reviewed by experts to ensure the validity of the information delivered.
  • Simple software design to ensure workable product and ease of use.
  • Access to Indico database directly or through an integrated web services model.
  • Systemized process of database updating.
  • Systematic review of medical literature to ensure validity.
  • Access to the highest quality evidence tables that can be interrogated by the user to address specific areas of interest.

The four key functions of Indico are:

  • Structured information tailored to workers compensation
  • Decision support recommendations delivered to the user and then printed or exported to case management systems
  • Company policy integration using the various administration functions
  • Specific medico-legal questions, to improve the quality of reports received.

Access to, independently validated, evidence based medical literature via an easy to use software application is the output of Indico. Ultimately, users have an intuitive, simple to use application that provides them with the evidence they need to make quality decisions pertaining to the medical treatment of workers compensation claimants.